The Server Operations Team reports a project is underway to migrate CareFirst associates to Office 365 over the course of the next few months.
Because this is a an extensive migration conducted over a period of time, we will continue to run two versions of Microsoft Office in Citrix until
all migrations are complete. As a result, for those associates who have already been migrated to Office 365, it is important that when using Citrix,
you open Outlook 2016 as the first application prior to opening any other Office applications (e.g., Word, Excel).
Important Note: When all migrations are completed, this step will no longer be necessary. This does not impact FEP Operations Center associates.